Looking for professional cleaners in London or a Expert Moving Company in the UK? Task Heroes delivers home and business cleaning, end-of-tenancy cleanup, and expert moving services nationwide—affordable, reliable, and stress-free. From spotless homes to smooth relocations, we make your move or cleaning hassle-free.
At Task Heroes, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
Task Heroes is a professional cleaning and moving service provider based in the UK.
For the purpose of the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the data controller is:
Task Heroes
Email: info@taskheroes.co.uk
Phone: +44 07920602811
Website: https://taskheroes.co.uk
We may collect and process the following data:
Full name
Email address
Phone number
Address or service location
Service details or preferences
Feedback, reviews, or survey responses
IP address
Device type
Browser type and version
Website usage (via cookies and analytics tools)
We use your personal data to:
Provide and manage our services
Respond to your inquiries or service requests
Process bookings, payments, and refunds
Send service confirmations, invoices, and updates
Improve our services and website experience
Comply with legal and regulatory requirements
We process your data under one or more of the following bases:
Contractual necessity – to provide services you request
Consent – where you’ve explicitly agreed (e.g., newsletters)
Legal obligation – for compliance with UK laws
Legitimate interest – to improve services or marketing (without overriding your rights)
We do not sell or rent your personal data.
We may share your data with trusted third parties only when necessary:
Payment processors (e.g., Stripe, PayPal)
IT or marketing service providers (e.g., hosting, analytics)
Legal or regulatory authorities (when required)
All third parties are GDPR-compliant and only process data as instructed.
We only retain your personal data for as long as necessary:
For service delivery and legal compliance
To maintain accurate financial and service records
To resolve disputes and enforce agreements
Typically, we retain customer information for up to 6 years (for accounting and legal purposes).
Under the UK GDPR, you have the right to:
Access your personal data
Correct inaccurate or outdated data
Request deletion of your data
Object to or restrict data processing
Withdraw consent at any time (if based on consent)
Lodge a complaint with the ICO (Information Commissioner's Office)
To exercise these rights, contact us at info@taskheroes.co.uk
Our website uses cookies to improve user experience and analyze performance. These may include:
Essential cookies (for security, form submission)
Analytics cookies (e.g., Google Analytics)
Marketing cookies (e.g., Facebook Pixel, if used)
You can manage or disable cookies through your browser settings.
Please refer to our Cookie Policy for full details.
We take data security seriously. Your data is protected through:
Secure (HTTPS) website connection
Access controls and encryption
Firewall and anti-virus protection
Secure third-party processors
Despite our efforts, no system is 100% secure; we encourage strong passwords and safe browsing.
Our website may contain links to third-party websites (e.g., payment gateways). We are not responsible for their privacy practices. Please review their policies before providing any data.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us:
📧 Email: info@taskheroes.co.uk
📞 Phone: +44 07920602811
